Deborah Ronayne
 
 
 
Profile
 
Detail-oriented, efficient and organized professional with excellent customer service, interpersonal and people management skills. Possess strong analytical and problem solving skills with the ability to analyze problems and develop solutions. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical. Self-motivated, assertive, and enthusiastic in seeing projects into successful completion; effective at multi-tasking.
 
Core Competencies
 
Customer and Personal Relations
  • Knowledgeable in the processes in providing customer and personal services which include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Organizational
  • Experienced in business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Marketing
  • Familiar with principles and methods in showing and promoting services that includes marketing strategy and tactics, techniques, and control systems.
Employment Background
 
Sales Associate/Vice President  Jan 2003-Present
Keller Williams Realty, Northville, MI
 
Manage a team in residential and commercial real estate sales.Direct and coordinate buyer specialists, buyer and seller transactions, marketing, and administration.
 
  •         Lead Listing Specialist
  •         Successfully generated over $68M in sales in the first 4-1/2 years during a challenging market 
  •         Top 1% of sale agents locally and nationally
 
Sole Proprietor  Oct 1994-Oct 2002
Paradigm Quality & Managements Services w Northville, MI
 
Provided business and project management services, ISO 9000 and QS 9000 development, implementation and training as well as business plans, research and marketing services. Developed program management for automotive facility design. Handled Lincoln Mercury facility programs for Ford Motor Land Division.
 
  • Liaison between 800 dealerships and 18 Regional sales offices that helped in turning a start-up program on dealership facilities into one of the biggest success stories at Lincoln-Mercury division
 
Vice President/Owner   Jan 1977-May 1987
Combine Plastics & Combine Services Companies
Riverview & Wyandotte, MI
 
Managed three plant locations and 60 employees in manufacturing business. Directed injection molding division and OEM production. Implemented daily manufacturing Quality and Efficiency systems. Organized expansion through property acquisition and marketing.
 
  • Entered a failing company with 12 employees and turned it into a thriving business with 3 plant locations and 60 employees through systems implementation 
 
Education & Certifications
 
Bachelors Degree in Technical Writing and Business Administration (Highest Honors)
Madonna University, Livonia MI: 1990-1994
 
Licensed Real Estate Salesperson: Oct 2002
 

Certified Residential Specialist (CRS): 2006

   ePro Internet Specialist (ePro): 2003

Certified New Home Specialist (CNHS): 2004

   Certified Quality System Auditor (ISO 9000/QS9000): June 1996

CDEP - Certified Distressed Property Expert (2009)
 
Trainings
 

OEM Quality Management Coursework
  Quantum Leap Achievement Concepts
Dale Carnegie Course; Master Mind Training
  Keller Williams Recruit/Select Program